The platform has both B2B and B2C capability.

B2B

Brands who want to reward their customers can achieve a total end-to-end solution on this platform.

They have two options:

Option 1
They can request the service of our highly trained account executives (“AE”) to engage with them, take a brief and, once accepted, the AE will manage the entire solution. Select the voucher, compose the marketing email communication, send the vouchers, manage customer queries and provide a post campaign analysis.

Option 2
This is a self-provisioning option, which enables brands to register on the platform, select their desired vouchers from a menu, pay for the vouchers either by:

• EFT
• Debit/credit card
• Pre-arranged credit

The brand can then create their own marketing communication and send out their acquired vouchers.

B2C

Customers who receive a voucher may:

• Log on to the platform to obtain information or have a query answered
• Convert a UniPIN (Universal PIN) for one of the listed vouchers
• Convert one voucher type for another
• Acquire a voucher or prepaid card for a gift